Puffbox

Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 18 Mar 2009
    politics
    election, libdems, thatcham

    Reality check: democracy inaction

    Every now and again, you come across something which reminds you that, for all our great progress in e-politics, we still can’t do some of the absolute basics.

    Tomorrow there’s a by-election where I live: the Thatcham South and Crookham ward of Thatcham Town Council. It’s not a big deal, perhaps, but it’s another chance for democracy to get some exercise. I received my polling card, and I was interested to find out what I could do with it.

    To their credit, the Lib Dems have made a serious (offline) effort. We’ve had a couple of badly DTP’ed newsletters, a quite convincing pseudo-handwritten letter from the outgoing councillor, and a couple of knocks on the door in the very recent past. Plus, they’ve picked a candidate who rejoices in the name Marvellous Ford. A name you won’t forget, although not ideal for search engine optimisation.

    But that’s all we’ve received, from anyone. So, who else is standing? I genuinely haven’t been able to find out. Nothing on the award-winning local paper website, or on the BBC site, or (that I’ve seen) in the various freesheets we get through the door. Nothing on the local Tory party website: I’m not even sure they’re putting anyone up. (There’s nothing on the local LibDem site either, actually.) Nothing on the town council website, apart from a PDF telling me there’s going to be an election. Nothing on the local authority website, under whose auspices the election takes place. Nothing coming up on Google.

    Tomorrow I’ll do my civic duty. I’ll make my way to the polling station, and cast my vote. I will be doing so in complete ignorance of the choice being offered to me. And that, folks, is a bad bad thing.

  • 17 Mar 2009
    e-government
    api, cabinetoffice, jobs, rss

    Civil Service jobs API: five years in the making

    Five years ago – to the very minute, as it happens! – I was working on a proposal to put to someone at the Cabinet Office. I was still working at ONS, and was trying to think of a clever way to handle our job adverts. We were obliged to post details of all vacancies into the (very recently departed) Civil Service Recruitment Gateway website. So I thought, what if that site could feed our vacancies back to us?

    I approached the Cabinet Office with a proposal to not only help them spec up the work, but to pay for it. I’ve still got the PowerPoint slides I produced for the ‘pitch’.

    Click to view slide-by-slide

    Five years ago, this was truly visionary stuff – in effect, an open API on all government jobs, way beyond anything that had been done before. And even though I’d documented the whole thing, even though I was putting up the money myself for them to do it, to build a function for everyone to use freely… it never happened. An all too familiar story. So it’s especially amusing to see Steph’s news, exactly five years on, of Civil Service jobs, your way.

    Given the enduring popularity of job search online, this is an exciting development for a major government data set. It should provide something which third party developers can use to derive valuable commercial services to their customers, as well as helping to ensure Government broadens the reach of its recruitment at lower cost, facilitating the creation of innovative new services based on public data. With luck, itโ€™s the business case for APIs to government data that weโ€™ve been looking for.

    Now admittedly, my proposal was a modest affair based on a straight-down-the-line RSS feed. There were few specific references to XML, never mind API, and certainly not RDFa. But reading Steph’s piece, and the ensuing comments, I can see a direct line between my 2004 proposal – which, let’s be honest, is ancient history in online terms – and today’s unveiling. If you ever wanted a precise metric for how slowly government moves, there it is.

    Regardless of the history, it’s an excellent piece of work by the Cabinet Office team; and – I hope – having done the donkey work to set it up, someone is ready to take it to market, and make people aware of what the service can do for them. Some relatively straightforward PHP or ASP would be enough to put an automated list of all current vacancies on each department’s own homepage; perhaps the Cabinet Office team could go a step further, and deliver it via a Javascript-to-PHP call (as the LibDems do for their ‘campaign buttons‘), making it child’s-play for the recipient site. The requirement to obtain an API key doesn’t help their cause, though.

  • 13 Mar 2009
    e-government
    comicrelief, dfid, downingstreet

    Civil servants are people too

    rednoseday@no10

    Nice to see Downing Street getting into the spirit of Red Nose Day… Well done to those responsible, I know who you are. ๐Ÿ˜‰

    I’ve never quite decided whether or not it’s appropriate for government sites to do things like putting up ‘Christmas decorations’; I think I’m OK with it, as long as it’s professionally done. Opinions, anyone?

    And while we’re on the subject of Comic Relief… full marks for opportunism go to DFID blogger Emily Poskett: her post about meeting the various celebs climbing Kilimanjiro has made for record traffic levels on the site. The page in question is coming very high up the Google search rankings for several obvious queries. Is there anything wrong with using a popular culture hook for a story about government aid activity? – no, not in my book.

  • 10 Mar 2009
    e-government
    google, guardian, ons, statistics

    Guardian Data Store: threat to ONS or its saviour?

    When I first saw reports of the Guardian’s new Data Store ‘open platform’, my heart sank. In a former life, I ran the web operation at the Office for National Statistics; I resigned in June 2004, when frustration started to turn to anger. I’ve still got a copy of my resignation letter, in which I wrote:

    I have always maintained that the agenda of openness which I espoused is not a choice; it is a reality forced upon us by the modern communication environment. The general public’s expectations have moved on dramatically in the last decade [1995-2004]. Sadly, this [realisation] has not been shared by other parts of the Office on whom my work or resourcing have been dependent.

    I warned them that someone would come along, do a better job than they were doing, and supplant them as the ‘primary source’. Once that happened, the statistical sanctity so jealously guarded by the priesthood of statisticians could very easily be compromised. In effect, to preserve the status quo, things had to change. (The message went unheeded, by the way: the six-month ‘stopgap’ site I introduced is soon to celebrate its seventh birthday.)

    So today, the Guardian unveiled their Data Store. Editor-in-chief Alan Rusbridger is absolutely clear about the service’s purpose:

    Publishing data has got easier [since 1821] but it brings with it confusion and inaccessibility. How do you know where to look, what is credible or up to date? Official documents are often published as uneditable pdf files โ€“ useless for analysis except in ways already done by the organisation itself.

    Just to be clear, ONS: that’s you he’s talking about. It’s expressed even more starkly in an accompanying blog post by Simon Rogers, subtitled: ‘Looking for stats and facts? This is now the place to come.‘ A quick look down the data on offer reveals a high proportion, a majority perhaps, to be ONS or other HMG data. Their tanks are on your lawn, guys.

    Now I’m not for one minute suggesting the Guardian would do anything malicious. I’m simply warning of the uncomfortable position where an outside entity – indeed, in this case, one with an explicit political slant – becomes the gatekeeper to (supposedly) pure statistical data. Can we rely on them to be as comprehensive, as conscientious, as religious in their devotion to updates, corrections and revisions? No, admits Simon Rogers: ‘it is not comprehensive… this is selective’.

    So is this the Doomsday Scenario I predicted? Not quite, not yet. How exactly are the Guardian serving up the data?

    We’ve chosen Google Spreadsheets to host these data sets as the service offers some nice features for people who want to take the data and use it elsewhere [in] a selection of output formats including Excel, HTML, Acrobat PDF, text and csv. A key reason for choosing Google Spreadsheets to publish our data is not just the user-friendly sharing functionality but also the programmatic access it offers directly into the data. There is an API that will enable developers to build applications using the data, too.

    You read that right: the actual mechanics are as basic as: uploading/copying existing Excel spreadsheets, converting/pasting them into Google Docs spreadsheets (price: ยฃ0 for 5000 reasonably-sized files), and letting the Google functionality do the rest. By way of example, data on England’s population by sex and race. The Guardian offers this Google Spreadsheet. Now download this Excel file from the ONS website, and look at the sheet labelled ‘Datasheet’. Actually, let me save you the bother: they’re identical.

    Cabinet Office minister Tom Watson writes on his blog: ‘Governments should be doing this. Governments will be doing it. The question is how long will it take us to catch up.’ The answer is, the few seconds it takes to sign up for a Google account, and maybe an hour of copy-and-paste. So, tomorrow lunchtime, then.

    This afternoon, I thought this was a disaster for ONS’s future. I’ve changed my mind. The Guardian’s move sets a precedent, and lays down a direct, unavoidable challenge. It could actually be ONS’s salvation.

  • 10 Mar 2009
    e-government, technology

    Explaining No10's startling Twitter success

    Downing Street’s remarkable Twitter popularity reaches new heights today, with the number of followers passing the 200,000 mark. But as some of you may know, an explanation has finally emerged courtesy of Matt Wardman – which should hopefully calm some of the general excitement I’m seeing around Whitehall.

    At some point in January, so it turns out, Twitter began suggesting possible friends to new registrants… and Downing Street was one of the lucky few who made the cut. It’s my understanding that they were chosen ‘on merit’, as an example of a famous name making interesting use of the service; they didn’t ask for this prestigious position, and I don’t even think they were notified about it.

    No10 at Twitter signup
    Pic from mattwardman.com

    So suddenly, unexpectedly, their follower count began surging upwards. But of course, with so many ‘industry people’ already being Twitter users, none of us spotted this new matchmaking stage in the sign-up process. So perhaps it’s not the new dawn of popular political engagement that it might have seemed.

    Now, I still see it as an unquestionably good thing. It doesn’t really matter how people found out about the account. And it doesn’t really matter if it’s a ‘tick this box’ or ‘untick this box’ scenario. (Speaking of which, I genuinely don’t know which it is… can someone enlighten me?) People are still opting into – or at least, not opting out of – a government ‘mailing list’. Even if they’re not really listening, they’re certainly hearing… and that’s more than a good start.

    I don’t even think it matters if a large proportion are outside the UK (although again, I don’t know if the list of suggestions is geo-targeted). The messages may not be directly relevant to a foreign audience, but they certainly present the UK government as forward-thinking in the online space. The FCO would call that ‘public diplomacy’.

    What Matt’s revelation does show is that @downingstreet is a fortunate exception. It demonstrates an interest, certainly, but a passive interest, rather than anything proactive. Other government initiatives simply will not receive Twitter’s special blessing as No10 did; and hence, will not receive anything like the same level of interest. Sorry to disappoint, guys.

    That isn’t to do down the role that Twitter can play in (much as I hate the term) stakeholder engagement. You’ll just have to work at it, like any other Twitterer, to build your sphere of influence. There may only be a couple of hundred people interested in tweets on a given project; but if it’s the right couple of hundred people, the number doesn’t matter. Think quality, not quantity.

    But it does suggest one possible use for the @downingstreet account: introducing people to other HMG activity on Twitter – and elsewhere online. It would be very interesting to see how much traffic a tweeted link could generate, for example. Time for a bit of bit.ly, gang?

  • 9 Mar 2009
    company, e-government
    berr, commentariat, dfid, puffbox, stephgray, wordpress

    A couple of Commentariat launches

    Low Carbon Commentariat

    A key element of the (re)statement of UK government open source policy the other week was the need to ’embed an open source culture of sharing, reโ€“use and collaborative development’. That may have seemed like a waste of ink/bandwidth to those outside government; but I can assure you, I’ve sat in too many wheel reinvention seminars in my life already.

    So Puffbox is glad to do its bit to get the wheels turning, by building and launching a couple of commentable documents using Steph Gray HM Government’s Commentariat WordPress theme, as seen on the (draft) Power Of Information Taskforce report. One is for DFID, on the elimination of world poverty; the other for Neil Williams at BERR, on the Low Carbon Economy. Wow, weighty subjects or what? – WordPress saving the world?!

    Both are instantly recognisable as variations on Steph’s basic theme, give or take a bit of branding. This was a deliberate choice: I felt it was important for the sites’ origins to be immediately evident, as they needed to send a clear message about re-use, and the benefits in terms of speed and cost.

    The DFID site was just another WordPress installation in an existing environment – the same one we’re using for DFID Bloggers, as it happens; the total cost to them will be one day of my time, covering WP setup and tweaks to the theme. And when you look at the functionality they’re getting for just a few hundred quid, it’s a pretty good deal.

    The BERR project was slightly trickier. It was a new WPMU environment, always a little trickier to set up; and because the document wasn’t as long as other Commentariat instances have been, I had to re-engineer the theme to work off pages rather than categorised posts. I finished my bit in the final hours before dashing off on a week’s holiday; seeing the finished product on my return, I’m really impressed by how well it’s come together. Massive credit to Neil and the BERR team; the use of pictures really makes a dramatic difference.

  • 25 Feb 2009
    e-government, technology
    opensource, ukgovoss

    Gov.UK tips scales in open source's favour

    The line which jumps out at me from today’s new government ‘Action Plan’ on open source software is quite a neat encapsulation of the entire document:

    Where there is no significant overall cost difference between open and non-open source products, open source will be selected on the basis of its additional inherent flexibility.

    Fundamentally, the policy on Open Source hasn’t changed much, if at all. Instead of just considering Open Source, civil servants now have to ‘actively and fairly’ consider it. I’m not sure what practical difference that tweak will make: but the subtext is pretty clear.

    Likewise, I don’t imagine the ‘tiebreaker’ clause will be invoked very often, not explicitly. But what’s important is that it doesn’t say there’sย  potential to be more flexible, it says – rightly – that the flexibility is inherent.

    The Action Plan reads like a document which wanted to say more, but didn’t feel able to. It sets out to reassure the bureaucrats that Open Source isn’t a risk, is already widely used, and can be taken seriously. It talks up the notion of ‘open source culture’, and warns against procedural barriers. It goes as far as it can towards saying ‘please use it more!’ – but in the world of procurement politics, and billion-pound budgets, perhaps you can’t realistically expect it to go any further. Opposition politicians aren’t under such restraint, of course.

    Will this make a difference to me, as someone who ultimately makes most of his living from selling open source to government? Not really. In fact, I feel as if Puffbox has been putting a lot of these principles into practice for some time. We didn’t need to be told to; we just felt it was right to do so.

    I’ve always felt perfectly comfortable making the case for open source on its own merits, and had plenty of success too, without having to wave around a Cabinet Office document – the 2004 policy has literally never come up in conversation. And whilst it might be useful to have a list of officially approved products (action point #4), I don’t expect departments to accept documentation in OpenOffice format (#8) any time soon.

  • 24 Feb 2009
    politics, technology
    douglascarswell, hansardsociety, lynnefeatherstone, MPs, tomharris

    Creative Commons: 3 MPs on blogging

    A shock conclusion emerges from the Hansard Society’s latest research into MPs’ use of new-fangled technology: they are normal people. Well, ‘kind of normal-ish’, Labour’s Tom Harris clarifies. We’re here at Microsoft’s relatively new London offices to hear from three MPs, one from each of the main parties, on what they put in, and what they get out of blogging.

    As things kick off, I’m feeling mildly subversive. Partly because I’m using a Linux laptop on Microsoft’s patch. But mainly because I’m the only person in a room of 50, here to talk about technological matters, with a laptop in front of them.

    Tory MP Douglas Carswell is first up: he’s in a rush off. He makes, on the face of it, some provocative statements. Technology is ‘having a transformative effect on the disadvantaged’, he says, citing a specific example of local parents of special needs kids, who got information from similar support groups around the country, and used it to take him and the local authority to task. Westminster will need to adopt open source politics, he says, or new entrants will take market share; and it will ultimately lead, he suggests, to more grown-up politics. And with that, he makes the dash up Victoria Street to obey a three line whip. To be fair though, he did blog it up before I did.

    Next it’s LibDem MP Lynne Featherstone: a blogger since 2003, but – she insists – she’s so not a geek. For her, it’s a way to prove she isn’t ‘lazy’ like ‘all the rest’; she extols the blog’s value in local campaigning. ‘I pay no mind to the dangers of blogging,’ she says – although, she admits, she does have someone check her stuff for anything ‘politically suicidal’.

    Finally, at the top table anyway, it’s Tom Harris – who, he reminds us (to my own surprise), has been blogging less than a year. Straight away, he confronts the ‘received wisdom’ that he lost his ministerial job because of his blog: he genuinely doesn’t know if that’s true, and he hopes it isn’t a signal that ministers shouldn’t blog (or at least, shouldn’t be worth reading). He rejects suggestions that he’s some kind of maverick – in fact, he says, he takes ‘the party line’ very seriously, and assures us you won’t find much in his archives that deviates from it.

    He started blogging as an outlet for the opinions which didn’t otherwise get a platform; and as a conscious effort to balance out the right-leaning dominance of the ‘blogscape’. As a former journalist, he finds the writing very easy: but interestingly, he reveals that he spends more time moderating comments than writing posts. (Andy Williamson tells us the majority of MPs’ ‘blogs’ don’t accept comments, incidentally. Hmm.)

    Several times, particularly in the concluding Q&A, Tom speaks in favour of a liberal, almost anarchic position. It’s probably inevitable, he says, that every candidate at a forthcoming election will have a blog; it’ll be impossible for the parties to control centrally – ‘and that’s great’. He has a bit of a dig at ‘an unnamed individual’ displaying control-freak tendencies – but doesn’t name him. Whoever could he have meant?

    I’m struck by Tom’s and Lynne’s differing routes into blogging. Lynne isn’t being too self-deprecating when she talks down her technical skills; but she’s astute enough to see the value in it all, and is surrounding herself with people whose skills complement hers. It makes her such an interesting appointment to head up the LibDems’ online efforts: she’s a campaigner at heart, and she’ll ensure that the party doesn’t get carried away with tech for tech’s sake.

    Tom meanwhile comes across as ‘one of us’. Over a glass of wine afterwards, he expands a bit on the control freakery, naming a couple of names which I won’t repeat here. He isn’t too bothered how many of his blog’s readers are local constituents. Even if his blog cost him his ministerial job, I don’t hear any regret in his voice when he talks about it. He’s blogging for exactly the same reasons I do.

    I leave feeling we’re in quite a happy position just now. Those MPs who are blogging (properly) are doing it because they want to, and/or because they want to get something constructive from it. We haven’t yet reached the point where all candidates need to be seen to do it – as, say, with tedious printed constituency newsletters. But there were signs tonight that it’s starting to happen… and that, fundamentally, is a bad thing.

  • 24 Feb 2009
    technology
    geodata, google, javascript, twitter

    Putting Google geo-location to the Twitter test

    Google’s javascript API has an exciting, and somewhat underreported little feature built in: each time a call is initiated, it attempts to establish where the browser is physically located – and reports back a town, ‘region’ (county) and country. I was wondering if it was accurate enough to be used to ‘personalise’ a website automatically: so I ran a quick experiment among my Twitter following.

    I set up a quick test page on puffbox.com, which included a call to the Google API, and asked people to leave a comment as to whether or not the response was accurate. Within an hour I’d had 30 responses, from all around the UK.

    The results revealed that the function is sometimes bang-on, sometimes blocked, sometimes curious, and sometimes plain wrong… occasionally by hundreds of miles. I can forgive the occasional placing of towns in the wrong county; but several people in the north of England, using the same ISP also located up north, were getting responses of ‘London’. So my conclusion, disappointingly, is that it’s not really good enough to make meaningful use of.

    A wasted effort? Hardly. It actually saves me the effort of building something reliant on the geo function, only to discover it’s useless for large numbers of people. And it’s a nice case study for the value of Twitter: a crowd of good folk and true, located all over the country, from whom I could ask a 5-second favour… with a good expectation of getting responses. Thanks, team.

  • 23 Feb 2009
    company, e-government
    delicious, downingstreet, notwordpress, puffbox, realhelpnow

    Real Help Now: a national picture

    Real Help Now

    For the last couple of weeks, I’ve been working with the Downing Street team to put together Real Help Now – ย a fairly modest website, for now anyway, to introduce and demonstrate the practical help available to families and businesses during the recession.

    Fundamentally, in this initial build, it’s a news aggregation site – pulling together material not just from national sources, but regional and local too. The aim is to complement the citizen- and business-facing stuff, at Directgov and BusinessLink respectively, by showing what’s actually happening on the ground, well away from Whitehall and the City.

    What CMS are we using? Brace yourself – for once, it’s not WordPress. Not yet.

    The news content is being managed through a Delicious account. When we spot a new item of interest, we tag it with the relevant region; then, when you click a region on the map, we call the relevant RSS feed in (via Google’s excellent feed API). The feeds give us everything we need; the Delicious tagging tools are excellent; and, of course, it also means Delicious users can interact directly with the account, if they so desire. The ‘latest video’ box works off RSS feeds too: we’re aggregating YouTube feeds from several government accounts, plus relevant material from Downing Street’s Number10TV (which uses Brightcove).

    I could bang on about the intricacy of the HTML layering, or the gorgeous JQuery fades on the video box; but you may as well have a look for yourselves. My only disappointment comes from the animation effects I had to ditch late on, when I couldn’t make them work satisfactorily in IE6. (The majority getting a lesser service due to the minority’s refusal to make a free upgrade? – discuss.)

    We aren’t making any great claims for this site: it is what it is, a pretty front end, courtesy of regular collaborator Jonathan Harris, pointing to other people’s material, plus a (first person) message from the Prime Minister. But if it can establish itself, there’s naturally plenty of scope to extend and expand into something more communicative and interactive.

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