Puffbox

Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 9 Jul 2007
    Uncategorised

    My ideas for 'breaking news' blogs

    Thanks to the Telegraph’s Marcus Warren for pointing out a story on the Online Journalism Review: ‘If you don’t have a breaking news blog ready to go on your website, you should.’ I agree entirely – although I think I disagree on what a ‘breaking news blog’ actually is.

    The underlying idea is one I’ve discussed with one major UK ‘news breaker’ already. And in truth, it’s a no-brainer. News homepages and stories are produced on the basis of prioritisation: the most important story or fact comes first. But once you’ve read it, you’re more interested in updates – and it’s immediacy rather than importance which dictates your degree of interest.

    But the examples quoted – such as the LA Times ‘breaking news blog’ – just aren’t what I had in mind. Most of the entries read like extracts or sidebars from a fuller (and typically stuffy) newspaper story. The definition of ‘breaking’ appears to cover developments over several months.

    A ‘breaking news blog’, in my book, should look and feel more like Twitter. Activate it when a huge story breaks – maybe only a couple of times a year, maybe a couple of times a month. Short snaps of maybe only a couple of lines, written in an informal tone. Pretend you’re MSN-ing a friend. Be prepared to be vague – read between the lines if necessary, and don’t be shy about getting it wrong. Stream of consciousness, if you like, and proud of it. I haven’t yet seen any news organisation doing this systematically… but if they have any business in breaking news, then they should be.

    (I’ve also got an early idea for a ‘news jockey’ role, writing a running commentary on the day’s news blog-style. The USA Today thing is probably the closest comparison, but I’m thinking of something slightly different. It calls for a certain style of writing, and a certain style of writer, but I think it could be a winner.)

    Where is the Telegraph going with its Making News blog? Hard to tell at the minute. They’re asking the right question, but based on these admittedly early signs, I’m not sure they’re answering it the way I would myself.

  • 6 Jul 2007
    Uncategorised

    Personalised news back on the agenda

    Tucked away in BBC News director Helen Boaden’s speech to today’s big Future Of News conference: a return to the concept of personalised news. It’s been a while, hasn’t it? ๐Ÿ™‚

    We have plans โ€“ still to be approved by the Trust – to build on our prize-winning website to create a service we are provisionally calling My News Now. This will be a service which allows highly sophisticated personalisation โ€“ so whatever your age or interests, you can get the subjects and the styles of news which you find attractive โ€“ when you want them, for the present moment or to download for later. There will be audio and video on demand and aggregated pages on a huge range of specialisms. This should also be a service which offers you incredibly detailed information and news on your local area. And of course, all of this should be available as a mobile service โ€“ as long as we do it with sensitivity to those already in the market place.

    Truly personalised news, down to ultra-local level, takes huge resources. If you’re going to offer news about my town, even my suburb, you need an organisation with someone in my town or suburb to report on it. With its local radio network, the BBC is the only organisation that comes close to this depth of coverage on a national scale. Curiously, the only possible rival is the audience itself..?

  • 6 Jul 2007
    e-government

    Americans keen on e-petition idea?

    The fame of the Downing Street petition system is spreading: and interestingly, despite what was arguably the ‘worst case scenario’ of 1.7m people signing an anti-government petition, others are keen to follow its example. <a href=”http://www.latimes.com/news/opinion/la-oew-brownstein7jul07,0,7002313.story?coll=la-opinion-center”>Quoted in the LA Times today</a>, Eli Pariser of MoveOn.org points to it as an example of how the internet can reconnect citizens in government, going ‘much further’ than existing proposals in this direction by presidential hopeful Barack Obama. After years of us being told that the Americans are so far ahead of us, it’s quite nice to see some kudos coming the other way for once.

  • 6 Jul 2007
    Uncategorised

    Death to repetititous online video

    Great to see Pete Clifton at the BBC recognising the single biggest problem with video footage on news websites.

    What irritates the hell out of people is if they click a story which says ‘Britain buys 100 new tanks for the war in Afghanistan’ they then click on the video and it’s just a bloke standing in Whitehall saying ‘theyโ€™re going to buy 100 new tanks for the war in Afghanistan’. The viewer could say ‘you’ve wasted my time’.

    The same comments add some research weight to Sky’s decision to put embedded Flash video players inside article pages, rather than relying on popups or external players. Pete says it took traffic levels to video content from 2% to 40%. All very well, but the content has to be worth the bother.

    I can see two approaches to online video. The first, and more obvious one, is where moving pictures give extra impact: a big explosion perhaps, or a dramatic rescue. But more exciting to me is the ‘gimme all you’ve got’ approach. The full interview, from ‘go’ to ‘cut’. The entire speech. The full ceremony. Not just your chosen ten seconds worth of edited highlights.

    When I click on a video link, I’m telling you that I really care about a subject. It’s a more considered – and arguably more valuable – click than just reading a text story, or looking at a picture gallery. It says ‘detail, please’. So why not give it to them? It’s not as if the broadcasters haven’t got the full thing recorded.

  • 6 Jul 2007
    Uncategorised

    Sky's news quiz: shameless stats booster

    Sky have just launched their new online quiz application, with a couple of interesting twists. It’s a fairly rudimentary Flash-based application, inviting you to type your answer into a text input box, rather than choosing from several predefined options. Of course, that means you’d better be exact in your spelling – and make sure you’re exactly in sync with the expected answer. Trying it this morning, I was marked wrong for a question where the answer I gave was entirely accurate, but presumably didn’t match the pre-defined response. (An improvement might be the ability to store multiple ‘correct’ answers against the same question, to cover for scenarios like this.)

    It’s interesting because it’s only open from 9am to 4pm daily, with a leaderboard published at 4.15 – guaranteeing an extra site visit later in the day, I suppose. And because each question has a ‘clue’ link to the relevant story on the site. So guess what: if you don’t know the answer immediately, you need only to click the ‘clue’ and start reading. Meanwhile, of course, Sky tots up another page impression.

    I’m in two minds about this. The time restriction is a smart move, and doesn’t offend me. But I’ve got  a bit of a problem with the sneaky boosting of page impression numbers by directing people to clue articles. The quiz is against the clock: so by definition, people aren’t actually reading the clue articles… and they certainly aren’t staying around long enough to click on any ads.

  • 4 Jul 2007
    e-government

    Brown backs Parliamentary petitions

    I couldn’t help feeling slightly underwhelmed by the new Prime Minister’s statement on constitutional reform. I have fond memories of the rollercoaster week or so which immediately followed Labour taking power in 1997. I expected a grand gesture: instead, all we got was a ‘route map’. But he did make an explicit reference to ‘encourag(ing) this House to agree a new process for ensuring consideration of petitions from members of the public’. David Cameron said something similar a month ago, so I guess this one is a goer.

  • 3 Jul 2007
    Uncategorised

    Is that the BBC site? No, it's state propaganda

    We know that people like to take the BBC as a role model. But it’s still quite startling to see the extent to which the new Iranian government-backed English-language TV news network, Press TV has shamelessly copied it. Same basic layout. Same font. Same dotted lines in the left-hand menu. Same ticker at the top. Remarkably similar iconography. On the bright side, I suppose, it stretches a bit to fill a 1024×768 screen, where the Beeb is still sticking to its 800×600 optimisation. More on the channel in this Guardian article. Sadly it doesn’t yet come up in the Sky EPG.

  • 3 Jul 2007
    e-government

    No10's Jimmy Leach: Mr Precedent

    Congratulations to Jimmy Leach, a very deserving winner of this year’s New Media Age award for the greatest individual contribution to new media. If you aren’t in government circles, you may well not have heard of him; he’s the Head of Digital Comms at No10, and is arguably the man responsible for the e-petitions website, Tony Blair on YouTube, and various other unexpected innovations from Downing Street direction.

    But I can’t help feeling the official citation misses the key reason(s) why he deserves it. As I’ve hinted before, Jimmy’s single biggest contribution has been in setting precedents. He has (or rather, had?) a direct line to the most important man in the country, and if TB said it was OK to do something, there’s really nobody ‘higher up’ who could overrule him. So Jimmy is free to do all sorts of radical things which most Ministries (with maybe one honourable exception) would typically strangle at birth.

    Standard Whitehall mentality is that it’s only acceptable to do something innovative if someone else has already done it. (Which, of course, is a contradiction in terms, but anyway…) And if the ‘someone else’ happens to be the almighty Downing Street, all reticence disappears. Suddenly there’s no need to fear a call from the most powerful office in the land, asking what the hell you thought you were doing. If you post your Minister’s stuff on YouTube, in the same way that No10 posted theirs, what can go wrong? (And if it does go wrong, at least No10 will probably be stuffed too.)

    Plus of course, don’t lose sight of an incredibly important part of Jimmy’s work: it hasn’t included a relaunch of the main No10 website. Most of it is just well-produced content, dropped into whatever CMS they have to hand. The video stuff uses external resources – a commercial supplier, and YouTube. (The petitions thing, admittedly, was a special case.) It’s all doable, no matter how bad your existing CMS is.

    PS: Quick note on that other digital pioneer, new Foreign Sec David Miliband. Guido reckons he will be continuing with his blog. No surprise there: as I wrote here nearly a year ago, it was always a Miliband thing rather than a departmental thing. But I haven’t seen any signs of movement just yet, and it certainly isn’t something the FCO was factoring into its immediate plans, ahead of his arrival.

  • 2 Jul 2007
    e-government

    Rock me; I'm, uh, DIUS

    Gez Smith makes a fair point about the new DIUS (that’s the Dept for Innovation, Universities and Skills – obviously) website. Getting something together so quickly is quite an achievement… especially when you know how appallingly organised DfES used to be. (I think I’m safe to say that, now it no longer exists.) Sadly though, Gez, it isn’t built in WordPress. If only…

  • 2 Jul 2007
    e-government

    Underwhelming endorsement of Mayo/Steinberg proposals

    I read through the comments from the Cabinet Office, issued last week, accepting virtually all the conclusions from the ‘Power Of Information’ report by Ed Mayo and Tom Steinberg. Twenty pages of accept, accept, accept. So why did I feel so underwhelmed? In several places, the response seems to be saying ‘yes, we know all that, and we’ve started doing something about it already.’ (But if this were true, wouldn’t we have seen some results?) In others, the answer is the classic ‘let’s form a committee to talk about it’ response. By which time, of course, things will have moved on. Where I felt quite inspired after reading the original Mayo/Steinberg paper, this just feels like another pamphlet full of platitudes. Sorry.

    I’ve also just spotted a new Better Regulation Executive report on ‘informing the public in a multi media age’ (PDF), concentrating mainly on statutory notices – planning, traffic orders, licensing, bankruptcies, etc. It seems to conclude that publishing notices in the local paper is expensive and ineffective, whilst lots of people are starting to use this new-fangled internet. Er, it is 2007, isn’t it?

    This was presumably the final act of Pat McFadden’s time as Minister for E-Government; he’s now moved over to the former DTI. I can’t immediately see any indication of who’s taken on the e-gov portfolio: the new junior ministers at the Cabinet Office, under Ed Miliband, are Gillian Merron and Phil Hope.

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