Puffbox

Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 20 Jun 2007
    e-government

    Miliband back on YouTube to launch 'carbon calculator'

    David Miliband was a busy man this morning, launching his new carbon calculator – hosted, significantly, on Directgov rather than Defra’s own site. (In fact, there isn’t even a Defra logo on it.) He’s also done another short piece-to-camera on YouTube – and as before, it’s a very good, very natural performance.

    The carbon calculator itself is a great big Flash application – which is beautifully done but, I can’t help feeling, is overkill. A basic HTML form (with a bit of Ajax functionality) would be more accessible, quicker to load, and might feel more genuine, more earnest somehow. With the application running so slow on launch day, presumably due to wide public interest, those might have been wise considerations…

    (I don’t want to mention today’s Second Life appearance to promote the calculator, but I suppose I have to.)

    I’ve been meaning to mention the cross-department ‘Act on CO2’ campaign for a while… it’s remarkably brave to run a TV campaign which ends on the call-to-action ‘just go to Google and search for Act on CO2‘. You’d better be very confident in your SEO strategy… or be prepared to spend big on pay-per-click advertising, bidding big to guarantee top spot on the results pages.

  • 20 Jun 2007
    e-government

    Ready for the reshuffle?

    In just a week’s time, Tony Blair will finally leave Downing Street for the last time, and the bloke from next door will move in, prompting a curious and potentially unprecedented Cabinet reshuffle. We all know it’s coming, and we know several big changes have to happen – but we don’t yet know exactly how far-reaching it will all be.

    Let’s run through what we know: and can I say for the record, I don’t have any particular insight here. This is little more than ‘bloke in the pub’ status.

    • Gordon Brown will be leaving the Treasury, obviously. That’s one very important vacancy to be filled – and potentially two.
    • John Reid has already pledged to leave the Home Office, so that’s another empty seat. At least they can rest assured there won’t presumably be any further remit changes, following the recent spinning-off of Justice.
    • You won’t find too many people expecting Margaret Beckett and Patricia Hewitt to be staying in their current top-rank jobs. So that’s health and foreign affairs to be filled too.
    • There’s been plenty of speculation about the future of the DTI, questioning its very existence. In the current climate (pardon the pun), you can easily imagine energy policy being combined with Environment; science used to belong to Education, and could easily do so again. What would that leave?
    • Then, of course, there’s the Labour deputy leadership vote. Alan Johnson seems to be favourite there, and has apparently said he would want to stay as Education Secretary (subject, naturally, to the new PM’s wishes). Would the two other Cabinet-level candidates want to keep their current roles?
    • As I’m writing this, Michael Crick is telling Jeremy Paxman that Brown intends to bring in non-Labour Party people at junior Minister level (but apparently not at Cabinet level). Think of the implications there?!

    So we could be looking at numerous new secretaries of state, new departments or radically redrawn departmental boundaries, and Ministers who don’t necessarily endorse the governing party’s view. Or perhaps not. At least when you look to a change of government at a general election, you have the party manifestos to work from. Not this time. Only rumours, only speculation.

    As I’ve blogged before, reshuffles are a great opportunity to see which departments are ‘on the ball’. Departmental websites are surely now the primary ‘shop window’ – and expectations are high. Is it too much for users to expect all the changes to be documented and reflected ‘on the day’? Or rather, is there anything a department can do to prepare, when it doesn’t have a clue what might happen? (You can’t exactly register new domains speculatively!)

    I know of a couple of Whitehall departments’s web teams who are (sensibly) making active preparations for what might happen. But the prospect of non-Labour ministers takes us into completely new territory. If he/she wanted to run a blog, and wanted to pass comment on an aspect of Labour policy (to which he/she never formally signed up), where does that leave us? Interesting times indeed.

    Update: ‘a Cabinet post!’ ‘A Cabinet post? Did you say that?’ ‘I did say that.’ ‘Wonderful.’

  • 19 Jun 2007
    e-government

    NHS goes all '2.0'

    The redesigned NHS website is a bit of a shock to the system. I knew ‘NHS Choices’ was coming as a website, but I had understood it to be a microsite of www.nhs.uk rather than its replacement. (The T&Cs seem to have been expecting a subdomain, too.) But in the context of refocusing on the end user, it makes perfect sense – telling him/her what he/she needs to know.

    Immediately you’ll notice that somebody’s been looking at the web 2.0 style guide. Huge fonts (a whopping 4.6em?!); wide screen layouts, breaking away from the 3-column approach; tab-based navigation; lots of whites, greys and gradients; Aqua-style buttons; even a few ‘stickers’. And yes – user-generated content:

    ‘Your thoughts’, lets you have your say for other users to read. To begin with you can make comments only on hospitals. Eventually these comments will become part of each hospital’s ‘scorecard’ showing the public’s opinion of it.

    Look up your local hospital, and you’ll be invited to rate its service in several areas on a 1-5 scale; there are also big textareas for up to 500 words on ‘what you liked’ and ‘what could be improved’. They promise that:

    We’ll publish all your comments whether they’re good, bad, or both as long as they meet (SD: the lengthy list of) moderation rules. Whatever you write, your privacy will be protected and your relationship with the NHS will not be affected.

    Again, this makes a lot of sense. Time and again, you hear that people think the treatment they get from the NHS is great, but that they hear it’s bad nationally, so they conclude they were lucky. I guess this is an attempt to let the satisfied masses voice their satisfaction. You just have to hope that people are motivated enough to do so; sadly there’s no eBay-style inducement to leave positive feedback. And sadly, nobody needs asking twice to leave criticism.

    Dig into the site, and you’ll see lots of graphic-rich material, and map-mashing (based on Microsoft’s Virtual Earth, this time). At the moment, I’m having real trouble finding fault with it… although with the backing of external third parties like Dr Foster, LBi and Sapient, and at a reported cost of £3.6m, you’d hope this might be the case.

  • 19 Jun 2007
    Uncategorised

    YouTube with a UK accent

    Instinctively, a UK-localised YouTube (at youtube.co.uk) doesn’t sound too exciting. But I’ve spent maybe 30 seconds looking at it, and already I’ve seen two things I’d call ‘significant’ which I’d never have spotted in a US-centric site. Firstly, Chris Moyles and his abortive video-blogging, which didn’t get beyond episode three. Secondly, The Sun’s channel, launched only a few days ago by the look of it… featuring the shock return of a legend of British TV. This is not necessarily a good thing.

    Also from Team Murdoch, there’s also a sudden burst of YouTube activity from Sky (including Sky News), despite the close ties between the two via their Skycast clone platform. The behind-the-scenes stuff is quite nice… although it’s clearly been filmed a good while back.

  • 16 Jun 2007
    Uncategorised

    Facebook: the app to bring RSS to the masses?

    About a month ago, I wrote that I didn’t ‘get’ Facebook. But given the hype surrounding it, particularly in the media sector (as Sky’s Simon Bucks rightly points out), I’ve persevered – and it’s starting to make sense.

    Facebook is absolutely nothing without its sociability. As I noted before, most of its actual content-based functionality is done better elsewhere. But it does the sociability thing better than anything I’ve ever seen. The ability to see the minutiae of everyone’s daily activity is addictive: so much so, that I’ve even set up the RSS feed in my desktop sidebar for a nigh-on real time view. There’s an undeniable thrill at being able to look through other people’s contact lists, to see if there are any names or faces you recognise. Plus of course, with so many users worldwide, it’s fun to see how many people out there share your name… and precisely what they look like.

    As time goes on, I’m steadily reaching the unexpected conclusion that Facebook might actually be the app which brings RSS to the masses. IE7 hasn’t had the impact I expected. I’ve been using Vista for just under 24 hours, and I’m surprised that it didn’t force RSS upon me. Only Google Reader seems to have made a big splash in terms of ‘specialist’ applications. And then there’s Facebook.

    So many of Facebook’s third-party applications are actually just consuming RSS (or something close to it) from other sources. And unlike most RSS usage scenarios, signing up to Facebook is a doddle. Even better, the first thing you see when you join Facebook is a bunch of your friends, particularly if you don’t mind it scanning your address book. Far more welcoming than a bunch of generic feeds that you probably aren’t at all interested in.

    And crucially it’s the publisher (rather than the reader) who takes on responsibility for the RSS subscription process: I’ve imported the details of my blog, my Flickr account and my Jaiku account, all of which now feed into my Facebook stream. By signing up as my friend, you effectively sign up for RSS alerts from all my personal sources.

    I’ve been using the web since early 1994. I still remember most of the ‘eureka!’ moments. The last one was when I realised how reliant I was on RSS feeds. Given the number of times I ‘just drop by’ Facebook at the moment, I’m wondering if this might be one in the making.

    Quick update: as if to prove my point – the first example I’ve seen of (effectively) an RSS feed applet for a specific site. Techcrunch, inevitably.

  • 15 Jun 2007
    Uncategorised

    Puffbox NewsMap demo site now available

    Our little ‘NewsMap’ application attracted more attention than we ever expected, and must faster than we could ever have imagined. I’m really grateful for the complimentary references and links from people like Dan Gillmor and Jeff Jarvis… and I’m sorry we didn’t have anything more tangible we could show people. But we do now.

    Puffbox NewsMap demo - sport around London

    The NewsMap demo site shows most (but not yet all) of the application’s functionality, including most notably the interaction between map and sequential sidelist (which you won’t have seen on the initial Sky News examples). So if you click on the first item in the sidelist, you’ll see a ‘forward’ arrow linking to item #2 in the sequence, and so on. This, to me, is the killer function: allowing me to tell a story, from start to finish, based on geographic points. (To use Dan Gillmor’s phrase, it allows you to tell a story that moves in space.)

    I mentioned we were working on a polygon feature: that work is now complete, and is being tested to within an inch of its life. Mapmakers will be able to draw any number of coloured polygons on the map, by clicking to fix the corners. Click three times, and you get a triangle. Click a fourth time, and it becomes a rectangle. (And so on.) We don’t propose to allow an on/off function for the end-user, although I assume it’s feasible.

    NewsMap polygon editor

    Please do try the demo, and let me know what you think. I’ve set up a special feedback form over at puffbox.com, or feel free to use the comments facility on my wordpress.com blog.

  • 15 Jun 2007
    Uncategorised

    Alastair Campbell blogging

    Yes, for real this time – Alastair Campbell has taken up blogging. He’s writing ‘the diary of the diary’ as part of the website promoting his forthcoming diaries. I only saw him up close a couple of times, but on both occasions he was truly awesome. For all the criticism he took from the Westminster Village hacks, then and still, they were absolutely under his spell. The blog is actually quite a good read, and bodes well for the diary itself itself.

  • 13 Jun 2007
    Uncategorised

    What Ben Hammersley did next

    [youtube=http://youtube.com/w/?v=w1RUf5KrCYg]

    The forthcoming Turkish general election hasn’t really found its way on to my radar, to be honest. But it should be interesting to see how Ben Hammersley uses the new distribution channels (YouTube, Flickr, etc) to tell ‘the story of the story’. Actually, I wonder if the Turkish thing is just an excuse for doing the rest? (Interesting to see him billing himself on YouTube as simply ‘journalist’, by the way.)

  • 13 Jun 2007
    Uncategorised

    Sky is least transparent news network, for a good reason

    It’s probably fair for the University of Maryland to put Sky News bottom of its rankings of ‘openness and accountability (among) 25 of the world’s top news sites’. A quick skim of its website won’t find a lot in the way of corporate documentation, or corrections notices. But having worked there, I can assure you it’s not down to any kind of unwillingness on the part of the team, or any secretive activity. It’s a tiny team, something like a dozen staff compared to the hundreds at their rivals, trying to do a full-scale news production effort with (until very recently) little credibility among the ‘proper’ production staff on the TV side. But now they’ve got some senior people taking more of an interest… and they’ve got Puffbox on board. 😉

  • 12 Jun 2007
    Uncategorised

    How do you say 'web 2.0'?

    Over on the BT Business blog, we’re running a short video clip from last week’s webcast on the subject of social networking. I can’t help noticing that although the panel managed to reach a consensus on what ‘web 2.0’ is, they couldn’t actually agree on how to say it.

    One said ‘web two point oh’, which – I have to say – is my own personal preference. One said ‘web two point zero’. One said ‘web two oh’. One said ‘web two dot oh’. Four panellists, four pronunciations. (Oh, and a couple of my own clients are currently favouring the rather terse ‘web two’.)

    We talk about ‘word of mouth’ marketing. Looks to me like the spread of the ‘web 2.0’ ethos has been entirely via the written, rather than the spoken word.

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