Puffbox

Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 11 Feb 2009
    technology
    interconnectit, wordpress

    WordPress: reclaiming the web

    wptattoo
    I love WP as much as the next guy. Unless this is the next guy. pics: bakershours.com

    I’m suddenly receiving a lot of email (and other online communication) from people in the public sector, and indeed outside, who want to talk WordPress. And I’m not alone: Dave Coveney, from Liverpool-based consultancy InterconnectIT tweeted yesterday:

    The professionalisation of #wordpress appears to have finally arrived. We no longer sell websites that happen to be WP, but because of WP.

    So what’s happened to raise WordPress to the status of ‘credible alternative’? It almost feels like a stupid question – ‘why are people turning away from big-money consultancies charging six-figure sums, in favour of rapidly developed, more flexible, more usable solutions that deliver in weeks for a relative pittance?’ But bear with me.

    If I looked narrowly at the public sector, I could suggest a few milestones which might have led us here: Number10’s precedent-setting adoption of WordPress, Steph Gray’s work at DIUS (and the use of the Commentariat theme on the Power Of Information document in particular), the general acceptance of blogging post-Peston as serious communication, my own relentless evangelism maybe. Perhaps the combination of all the above. Or perhaps it’s as simple as the modest price tag, and the time of year – it doesn’t feel like end-of-financial-year spending sprees, but I could be wrong.

    None of which explains the surge in private sector interest though. Maybe it’s increasing cost-consciousness, or the smoothness of the version 2.7 interface, or the mere fact that ‘this stuff is cool’.

    But you know what? It doesn’t matter. The message is getting through, and the cause is being furthered. It really feels like we’re getting somewhere, taking the web back from the Big Ugly Consultancies. It’s a good feeling.

  • 1 Feb 2009
    e-government, technology
    commentariat, commentpress, stephgray, wordpress

    Government's WordPress theme for collaborative commenting

    commentariat

    Steph from the Department of Innovation is at it again. I’m really very impressed by his new WordPress theme, Commentariat, which effectively picks up where CommentPress left off. After an internal trial, he’s used it publicly for the first time, allowing people to comment on the Power Of Information Taskforce’s report.

    I think he’s correctly identified the weakness in CommentPress: it isn’t meaningful to comment on individual paragraphs. Better instead to offer the content in editorially selected chunks. And that’s what Commentariat does. It makes commenting a breeze: I’ve just been through the entire POIT document, commenting furiously as I went… and I’ve certainly never done that before. The technology is irrelevant: if it’s getting me to contrbute like that, that‘s why I’d consider it a success.

    I don’t understand the potential ins-and-outs of copyright (which will be the subject of another post in due course), but I really hope we can find a way to release this ‘properly’ as a theme offered through WordPress.org. It will genuinely amaze people to see HM Government producing something like this, and offering it free to the world. Who says we don’t ‘get’ open source?

  • 6 Jan 2009
    e-government, technology
    barcampukgovweb, consultation, UKGovcamp09, wordpress

    What should I say at Barcamp?

    Back from the Christmas break, and thoughts are turning to the second annual UK Government Barcamp at the end of the month. I’m told the venue is about to be confirmed; and already we’re seeing people concerned at not being able to get a ticket, despite the fact ‘tickets’ haven’t yet been released. Regardless, it’s probably a good time to start thinking about what I’m going to talk about.

    I guess people are expecting a session from me on WordPress, and what I’ve been doing with it lately. But I did a fairly generic session on the same subject last year, so I’m trying to think of a new angle on it. And anyway, the amount of times WordPress comes up in conversation these days, with government colleagues and others, maybe people know enough about it now. Or maybe that’s just the conversations I tend to have.

    So, dear readers, over to you. Is there anything you’d like me to talk about? I can demo the new v2.7 interface, which many people won’t yet have seen. I can do a walkthrough of any (or all) my recent work, if that’s helpful – be it technically or editorially focussed. Maybe something about use of WordPress in the longer term: upgrading, hosting, extending. Or if people would value a ‘from the very basics’ session, I’m happy to oblige. Let me know in the comments, or contact me directly.

    And if I may, I’d like to throw out a few ideas for sessions I’d like to attend myself.

    • I want someone to lead a discussion about consultations, on a really fundamental level. Off the top of my head: we’ve had Harry M’s efforts to make consultations more visible; and Steph‘s experimental work at DIUS – has either initiative had a demonstrably positive effect, either qualitatively or quantitatively?
    • What about the explosion of government content on YouTube? Does anyone have any tips, tricks or even metrics to share? What tools are people using to shoot and edit the footage, and what are they doing to ensure it gets seen?
    • And I want to know about the various attempts to ‘engage the unengaged’ internally… specifically press offices. I know of at least two explicit initiatives to get press officers onboard; what’s happened with them? Are the dashboards and/or ‘saved searches’ helping?

    I’m also planning to use the Barcamp as an excuse to redesign puffbox.com, subject to other commitments in the next few weeks. The work-in-progress design is, let’s say, quite dramatic; everything more or less in the same place, but very different ‘screen furniture’. You have been warned.

  • 5 Jan 2009
    technology
    delivery, iphone, ipod, rss, startups, video, wii, wordpress

    Web 2.0 is just so 2008

    I’ve never been one for New Year’s resolutions or predictions; I’ll leave those to other people.

    Suffice to say, I’m increasingly of the opinion that web 2.0, as a phase in the web’s development, is over. I’m using almost exactly the same tools now that I was this time last year. It’s ages since any new technology (in and of itself) blew me away. And I’m very close to unsubscribing from TechCrunch, the trade journal of web 2.0. I just can’t think of the last thing I read in it which really excited me.

    So here we are. It really feels like we have our winners in most of the ‘web 2.0’ categories: WordPress, Facebook, Flickr, YouTube, Twitter, Basecamp, Google in various guises. And it feels like we have all the tools we need, most of them free of charge, to make things happen. Let 2009 be the year where we really start to make use of them.

    What excites me?

    • Optimised presentation on mobile devices, specifically the iPod Touch / iPhone (for now)… and as I’ve mentioned before, on games consoles like the Wii. By September last year, there were 3.6m Wiis in UK hands; and it’s been another big Christmas for Wiis. That’s a lot of internet-ready devices in a lot of UK living rooms.
    • High definition video. We’re starting to see HD camcorders coming in at affordable prices, and YouTube is starting to deliver very high quality versions of uploaded clips. The quality is at least as good as TV, and sometimes I’d say better. I particularly like the look of the Canon SX1 (stills) camera – digital SLR functionality in a consumer product, with the ability to shoot HD video to SD card. ยฃ400’s a lot of money, but I’m still tempted.
    • RSS. No, seriously. As an industry, we seem to have given up on mass consumer adoption. Instead, attention seems to be heading into how we can use it to create new sites in their own right, like Steph’s digitalgovuk catalogue or my own OnePolitics; or connect sites seamlessly across different CMSes. I’m even planning to build one site whose homepage will be powered primarily by its own RSS feed (too boring to explain). We need it more than ever, and it still isn’t letting us down.
    • JQuery. I’ve always resisted learning Javascript; it felt like too much of a step towards becoming a full-time developer. But JQuery makes it so ridiculously easy, it’s a crime not to use it. So far, most of my work with it has been invisible, behind-the-scenes stuff. But I’m looking for excuses to go JQuery-crazy.
    • WordPress. Or more accurately, me using WordPress. I’m thinking up more and more clever ways to use it, and it’s almost a case of finding projects where I can squeeze in my new ideas – with or without the client knowing. ๐Ÿ™‚ More details as things emerge, naturally.
    • Cost-cutting. Having too much money is almost as bad as not having enough. It’s a magnificent opportunity for open source generally, and for people like myself (forgive me) who can whip up impressive solutions with it. The business cases for buying Big Ugly CMSes and hiring Big Ugly Consultancies will need to be very, very good.
    • But most of all… good, substantial material going online. We’ve done enough trials and experiments to see what works and what doesn’t. Specifically, we’ve got enough examples to show that it won’t work unless you really make an effort. So let’s hope the ascent of Obama, and the prospect (however slim) of a UK general election inspire politicians in government and outside to really get stuck in.

    We have all the tools we need, and it’s even easier than before. Let’s start delivering.

    PS: Coincidentally – and yes, not a little ironically given the above – TechCrunch has today posted its list of ‘products I can’t live without‘. Most notable, to my half-awake eye, is the similarity with last year, and the gradual pruning of the more obscure names in favour of the Old Favourites. (Slightly surprised to see FriendFeed making the 2009 list, by the way.)

  • 5 Dec 2008
    company, e-government, politics
    news, parliament, puffbox, wordpress

    Bong! Parliament goes WordPress

    The Parliament web team have launched a new News site for the new parliamentary session – and hurrah, it’s done in WordPress.

    I can’t really claim any credit for actually doing any of it, despite what you may have read elsewhere. The internal development team did a considerable amount of customisation, most of which won’t be immediately visible to the reader, before I ever came along. I didn’t do a lot more than pick holes in it for a day or so.

    It’s definitely a ‘news site’ rather than a blog, and the layout sits comfortably alongside the likes of the BBC. It’s a brave move to commit to putting big photos on every story, but if it’s sustainable, it’ll pay dividends. There’s a little way to go as regards the editorial; but these are early days, and the direction is unquestionably the right one.

    Their plan is to make heavy use of WordPress’s fantastic RSS functionality. There’s already a very detailed subject (category) taxonomy showing on the site; and of course, once everything’s tagged, it’s relatively easy to use category-specific RSS feeds to surface the headlines on other sites. Other departments might, for example, want to integrate into their own pages a list of Parliament’s latest news on their particular topics..?

  • 19 Nov 2008
    politics, technology
    blogger, blogging, parliament, paulflynn, richardbenyon, typepad, wordpress

    An MP's guide to blogs

    Labour MP for Newport West, Paul Flynn has apparently ‘been stripped of a Parliamentary allowance for making fun of other MPs on his blog‘, if you read today’s BBC piece on the subject. Flynn himself tells the story slightly differently, on said blog.

    I’ve had a similar run-in with my own MP, Newbury’s Richard Benyon (Con). Back in September, the first posting on his new blog made some undeniably party-political comments: he talked about Labour being in a state of ‘desperation’, and his boss David Cameron ‘[continuing] to look like a Prime Minister in waiting’.

    Good old political knockabout, nothing wrong with that… except his website proudly declared on every page that it is ‘paid for from his Communications Allowance’, which is explicitly not to be used ‘to promote, criticise or campaign for or against anyone seeking election’. To his credit, he made swift if superficial amends: I don’t see from a technical viewpoint how it’s possible for www.richardbenyon.com/blog ‘not [to be] connected to www.richardbenyon.com’.

    The point is this: as both Flynn and Benyon have said, playing by the Parliamentary allowance’s rules would have meant a ‘totally non-political, fence sitting and boring’ blog. With the cost of setting up a basic blog being so low, indeed zero in most cases, it doesn’t make sense to take a chance with the ‘Byzantine complexity of the House of Commons rules’ (to quote Mr Benyon, although frankly I’m not buying that; the rules couldn’t be much clearer).

    If you’re an MP, and you want to start a blog, here are the facts:

    • Most political blogs live on Blogger.com, a hosted service owned by Google, and free of charge. It’s not the most sophisticated platform in the world, but it does allow you total freedom to customise your pages… if you so wish. It’s good enough for Guido Fawkes and Iain Dale, generally seen as the #1 and #2 in the UK; they’ve gone to considerable lengths to design their sites. Others, like Lynne Featherstone, John Pugh, David Jones or Andy Love really haven’t.
    • Personally, I find WordPress.com a better blogging tool; but in its free, hosted incarnation, it’s limited in its scope for (full-on) customisation. See Tom Harris‘s top-rated blog, or the Lords Of The Blog group effort.
    • But there are other free alternatives. Adrian Sanders runs his blog on MySpace – hey, why not? Tory MEP Daniel Hannan has a blog on the Telegraph‘s website; and whilst his is technically on the ‘columnists’ side of the fence, rather than the ‘public’ my.telegraph.co.uk service, there’s nothing to stop you doing that either. It’s not ideal, but maybe it suits you and your situation.
    • If you want extra functionality, extra control or extra customisation, you’re looking at spending some money – but frankly, it needn’t be more than the price of a (very modest) dinner for two. Typepad used to be the service of choice for those who wanted to take things more seriously; their ‘pro’ service costs ยฃ75 a year, and gives you all the customisation and room for expansion you’re likely to need. Paul Flynn‘s site lives there, as does ConservativeHome, and the blogs of lobby journalists Benedict Brogan and Paul Waugh (among others).
    • These days, the (generally) preferred option – certainly in these parts! – is to download and run your own copy of WordPress. It’s free, and it’s the best; but you’ll need to pay a few quid to put it somewhere – say ยฃ22.99 a year from Eukhost; and running it yourself does take some effort. Tom Watson, John Redwood and Richard Benyon use it, as does the remarkably popular PoliticalBetting.com; but for a simple blog, it’s probably overkill. When you want to do something more, though, it’s perfect: ask Gordon Brown, Nick Clegg and Jim Murphy.

    There’s absolutely no shame in using the free options; and if you decide you need more, for whatever reason, you’re looking at a couple of hundred quid, tops… with most of that going to the friendly geek who sets it up for you. I dare say many MPs could find that kind of sum down the back of their sofa.

    Spending a portion of your Communications Allowance on a blog is just The Wrong Thing To Do. And frankly it calls into question the purpose of the ‘totally non-political, fence sitting and boring’ Allowance in the first place. ยฃ10,000 times 646 MPs, times 4 years in a typical Parliament equals… no, don’t, it’s a terrifying answer.

    PS: By sheer coincidence, I note that the British Computer Society held its MP Website Awards today: winners were Derek Wyatt, John Hutton, Alan Johnson andย  Kerry McCarthy. All Labour, for the record.

  • 17 Oct 2008
    company
    downingstreet, puffbox, wordpress

    WordPress T-shirt in Downing St

    I’ve been meaning to sort this out for some time… ๐Ÿ™‚

    Simon wears WordPress t-shirt outside No10

  • 8 Oct 2008
    company, e-government, technology
    blogactionday, blogging, dfid, puffbox, simonwheatley, tonyparsons, wordpress

    DFID Bloggers: tales from the front line

    The latest Puffbox project gets a soft launch today, ahead of a formal (and hopefully high-profile) announcement next week. DFID Bloggers is a satellite site off the main Department for International Development website, and follows in the FCO’s footsteps of giving front-line staff a blog on which to talk about their work and experiences.

    In some respects, it was an obvious thing for DFID to do. Their work isn’t generally seen by the UK taxpayers who fund it. By definition, they operate in exotic and/or difficult locations, and have powerful stories to tell. They saw the value in putting some human faces on it all; and in opening lines of communication with anyone worldwide with something to contribute. The Foreign Office had already set a helpful precedent: my brief was effectively ‘can we have what they’ve got, please?’

    Using WordPress was, of course, a given; but perhaps surprisingly, I took the decision early on to use the standard version, rather than MU (Multi User). Everyone is effectively writing to the same ‘group blog’, allowing us to aggregate and consolidate the presentation (eg on the homepage, and in the main RSS feed). But the WordPress approach to output templates allows us to give each blogger a personal homepage, with a fuller biography, a filtered RSS feed and an archive of posts. The best of both worlds, if you like – with fewer concerns about the speed of updates and the compatibility of plugins.

    All the standard blog functionality is in there, plus a few things you won’t have seen. The homepage shows the latest post for each ‘active’ blogger; when they haven’t written something for a fixed number of days, they’ll automatically drop down into an ‘archive’ list. There’s some customisation of the standard WordPress user profile, adding a new ‘job title’ (ie short biography) field, and incorporating Google Map functionality, for the bloggers to pinpoint their location. This geo-data gets aggregated into a Bloggers Map page, with the popup ‘speech bubbles’ showing a summary user profile, including a link to their latest blog entry.

    I can’t say how pleased I am with the results. I’ve been collaborating with a couple of new contacts – my near-neighbour Tony Parsons on the design side, and Simon Wheatley (who I met at WordCamp) on the technical stuff that was beyond me. Both have been truly brilliant. And I have to say, the DFID guys have been fabulous too – giving me all the freedom I could ask for. It’s been a perfect combination, and I think it shows in the site.

    In the spirit of open source, Simon W has released the custom WordPress plugins to the world via wordpress.org. In reality, you’ll only be interested in them if you’re wanting to build a carbon-copy site; but they are now ‘out there’, and you’re welcome to them.

    I’ve also been working with Shane McCracken and his Gallomanor team (including Dave Briggs and Griff Wigley), who have been tasked with training the DFID volunteers in the art of blogging. Judging by the initial posts I’ve been reading, they’ve done a great job. I’m sure they will tell their own stories in due course.

    Quite honestly, I think it’s the best thing Puffbox has yet produced. Great design, great functionality on front and back end, and a client committed to doing it right. With so many great stories and pictures out there, I hope it can have a big impact.

    And by the way… it’s no coincidence that the site is launching just ahead of Blog Action Day next Wednesday (15 October), when bloggers have been asked to write something about poverty and development issues.

  • 17 Sep 2008
    technology
    hosting, security, support, wordpress

    The perfect WordPress host

    I’m increasingly convinced there’s a market out there for some kind of managed WordPress hosting. A provider with special expertise in WordPress, PHP and MySQL. Someone who can look after patches etc automatically for you. Who has the knowledge and tools to offer better-than-average security. But crucially, who is also happy for competent people to mess around a bit.

    There’s really no argument with the power of WordPress, its simplicity, and (of course) its price. So the point for debate when I go to pitch a WP-based idea, is where it will sit, how secure it will be there, and who will look after patches and updates. Of course, there are good answers to those questions:

    • use wordpress.com, and let Automattic themselves take care of it all;
    • self-host, and self-manage;
    • some kind of rolling arrangement, where you bring Mr Consultant back in as and when;

    but I’m thinking of a brilliant answer. One whereby the supplier pledges to apply additional security measures, and to install any patches / security updates to WordPress, PHP or MySQL as soon as they become available… but still gives freedom to designers / developers to make reasonable use of plugins (etc).

    Of course, that doesn’t cover you for potential weaknesses in the plugins: and the perfect host would take some responsibility here too – vetting, approving, updating, whatever. I’d be looking for some kind of proactive communication, bringing things to my attention as and when. And of course, let’s not forget the inevitable hosting questions of bandwidth, 24/7 monitoring, disaster recovery, and so on.

    If such a hosting provider exists, I’ve yet to find them. I know of several well-regarded services aimed at serious developers; but I haven’t yet seen any aimed at the emerging class of designers with reasonable tech skills.

    And I’m steadily becoming convinced there are enough of us around, small-scale operators producing customised WordPress sites, to make it a viable business. Clients would unquestionably pay a decent premium annually for managed hosting like this, especially when the base software itself is free of charge.

    It’s not something a solo operator could take on, but I’m wondering if there are people reading this who could help make it happen. Some kind of cooperative, perhaps? Somebody already in the hosting business, with PHP and MySQL skills, but no WordPress t-shirt yet?

    Please, if anyone has any thoughts, suggestions or draft business plans… stick a note in the comments, or drop me an email.

  • 11 Sep 2008
    politics
    libdems, nickclegg, wordpress

    Two new LibDem websites (Clegg on WordPress!)

    What are political party websites actually for? We’ll see which way the wind is blowing over the next couple of weeks: the LibDems unveiled a new party site earlier this week, ahead of their conference in Bournemouth; and they’ve just opened they’re on the verge of launching a new site for leader Nick Clegg too. The Tories will be relaunching their site before gathering in Birmingham; most of the attention has focused on plans for a new group blog as a complement (or competitor?) to ConservativeHome etc. No word on anything significant from Labour, although that won’t come as much of a surprise.

    The new LibDem site is, I’m told, built on Ruby On Rails; there’s also a bit of Prototype-powered Ajax functionality. It plays things fairly straight: if you’re looking for party news or facts, it’s all there for you. The feel is unquestionably ‘bloggy’, with plenty of RSS icons, a prominent ‘tag cloud’, and (generally) chronological presentation. But it doesn’t feel like it’s trying to inspire, persuade or otherwise stir your emotions.

    Instead, the thrust is towards the local dimension – including nice integration with their excellent Flock Together site of local events, a database of LibDem People (including inbound feeds from their blogs and They Work For You where applicable), and a selection of posts on other LibDem sites/blogs. I note with particular interest the page of Online Tools to help party activists build their own sites, including specific widgets for Blogger and WordPress, as well as instructions for Mambo/Joomla sites.

    On a functional level, I think the site’s a success. It’s easy to take in, with things in logical places. The chronological presentation is becoming a given these days. I love the widespread use of inbound and outbound RSS; I look forward to seeing how this gets used. And subjectively, I like the visual approach. On the down side, there’s a lack of warmth, of personality to it: but there may be a good reason for that.

    Complementing the new party site is a new personal site for LibDem leader Nick Clegg – powered by WordPress ๐Ÿ˜€ (using a customised version of the Revolution theme, and yes, they do credit it). It’s immediately warmer and more friendly: first name terms, bigger and more smiley imagery, comments enabled on the site articles (written, sadly, in the third person), and so on. There’s a prominent ‘Meet Nick’ button, listing his public appearances: a nice touch, although it does invite comparisons with the Tories’ impressive Cameron Direct.

    I note the Flickr, YouTube and Twitter links on the Clegg site are all to ‘libdems’-branded accounts (although not his Friendfeed account: the exception proving the rule, I guess). It’s surely a conscious decision to put this ‘warmer’ material here. And with politics increasingly dominated by the leader’s personality rather than his/her party, it seems like a smart move; I always felt Clegg’s promise to go to court in defiance of compulsory ID cards hinted at a conscious strategy to brand the party strongly in his youthful image. (Clegg’s constituency site remains separate.)

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